"Day-on-day volume was down 15% on the average daily, which we're internally attributing to the connectivity issues. counterparties," said Chief Executive Oliver von-Landsberg Sadie. "The WhatsApp outage hit us in our busiest trading period where we face U.S.
Facebook's services went dark at around noon Eastern time (1600 GMT), a key window for BCB's traders. LONDON/MOSCOW: WhatsApp's nearly six-hour long outage on Monday hit trading of assets from cryptocurrencies to Russian oil, market players said, although a quick shift to alternative platforms such as Telegram limited severe disruption.ĭespite many financial institutions discouraging employees from using messaging services such as WhatsApp and other Facebook platforms that went down on Monday, their convenience has made them popular among traders communicating with clients in over-the-counter (OTC) markets.įacebook Inc blamed a "faulty configuration change" for the outage that hit WhatsApp, as well as Instagram and Messenger, in the largest ever outage tracked by web monitoring group Downdetector.Īmong those affected was BCB Group, a London-based crypto firm that offers OTC trading as well as other services.
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